Who we are

This website is operated by Esther Roda, an independent Spanish language teacher offering online Spanish classes and educational content.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
📧 [rodetidiomas@gmail.com]

What personal data we collect

We may collect and process the following personal data:

• Name and surname
• Email address
• Phone number (for WhatsApp communication, if provided)
• Information you voluntarily provide through contact forms or messages
• Booking information (class packages, schedules)
• Payment confirmation data (we do not store full payment details)
• Any information you share during classes that is relevant for your learning process

We only collect data that is strictly necessary to provide our services.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How we collect your data

Your data is collected when you:

• Fill in a contact form on the website
• Book a free trial or a class
• Purchase a class package
• Contact us via email, WhatsApp, or scheduling tools
• Subscribe to newsletters or updates (if applicable)

How we use your data

Your personal data is used for the following purposes:

• To provide and manage Spanish classes and packages
• To communicate with you regarding bookings, schedules, or questions
• To personalise your learning experience
• To send class materials, summaries, or follow-ups
• To process payments and bookings
• To comply with legal or tax obligations

We never sell or rent your personal data to third parties.

Legal basis for processing data (GDPR)

We process your personal data based on:

• Your consent (when you contact us or book a class)
• The performance of a contract (providing classes you have purchased)
• Legal obligations (tax or accounting requirements)

Data storage and security

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

Your data is stored only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Cookies

If This website uses cookies to improve user experience, ensure basic functionality, and analyse website performance.

You can have all the details about the cookies in our cookie policy page.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Your data may be shared only with trusted third-party services that are necessary to run the business, such as:

• Scheduling tools (e.g. booking platforms)
• Payment processors
• Email or communication tools

These providers comply with data protection regulations and only process data on our behalf.

Data retention

We retain different types of personal data for different periods of time, depending on the purpose for which it was collected.

If you leave a comment on our website, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue. Comment data is not used for commercial purposes.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and edit this information when necessary for administrative or educational purposes.

Personal data related to students or clients is retained only for as long as:

• You remain an active student or client
• The data is required for educational, legal, or accounting purposes

Once personal data is no longer necessary for these purposes, it is securely deleted.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw your consent at any time
• Request data portability

To exercise any of these rights, please contact us at [rodetidiomas@gmail.com].

Where your data is sent

Visitor data may be processed through third-party services that help us operate and improve our website and services.

This may include:

• Website hosting providers
• Scheduling tools (such as online booking systems)
• Email and communication platforms
• Spam detection and security services

These services only process personal data when necessary and in accordance with their own privacy policies and applicable data protection regulations.

We do not sell or share personal data for commercial purposes.

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

📧 [rodetidiomas@gmail.com]